FAQs

A referral may be required for some services or funding arrangements, while other appointments may be available without one. Contact our team if you’re unsure and we can let you know what is needed before booking.

We provide rehabilitation services across the Northern Rivers and Gold Coast, with mobile physiotherapy available from the Southern Gold Coast through to Ballina. We also provide clinic-based appointments at John Flynn Private Hospital.

Yes. Our mobile rehabilitation medicine service allows you to receive physiotherapy and rehabilitation in your own home or community where appropriate. This can be particularly helpful if travelling to appointments is difficult or your rehabilitation goals involve everyday activities at home.

We work with people living with a wide range of neurological, musculoskeletal and complex rehabilitation needs. This includes acquired brain injury, spinal cord injury, stroke, spasticity, sports and workplace injuries, cancer rehabilitation and recovery following illness or surgery.

Your first appointment gives us the opportunity to understand your health history, current challenges and what you would like to achieve. We’ll assess your movement and function where appropriate and discuss a rehabilitation plan tailored to your needs and goals.

Yes. Rehabilitation often involves more than one healthcare professional. Where appropriate, we can work alongside your GP, specialists, occupational therapists and other allied health providers to support a coordinated approach to your care.

There isn’t a set timeframe, as rehabilitation looks different for everyone. The length and frequency of treatment will depend on your condition, current abilities, progress and the goals you’re working towards.

You can contact our team to discuss your needs, ask questions about a particular service or arrange an appointment. If another healthcare professional is referring you, they can also submit a patient referral directly to our team.