Fees & Referrals

referrals & Enquiries

We welcome referrals from GPs, specialists and other healthcare professionals

If you are a patient and are unsure whether our rehabilitation services are right for you, you are also very welcome to contact us directly. Simply send us an enquiry and a member of our team will get in touch to discuss your needs and whether we can help.

If a medical referral is required for the service you need, we can then guide you through the next steps.

Our Fees

Our fees vary depending on the service required and the applicable funding arrangement. Please contact us for current fee information and to discuss your individual circumstances.

More information

FAQS

Do I have to make payment at the time of the consultation?

Yes, payment is required at the time of your consultation.

Do I need a referral?

Patients can self-refer for physiotherapy, so you don’t need a referral to make an appointment. A GP or specialist referral is required to see our rehabilitation medicine specialist.

We require a valid referral to be sent to the clinic before we can book an appointment.

Before we can book your appointment, your referral will need to be reviewed by the provider. Once it has been reviewed and approved, our team will contact you to arrange your appointment.

Can my GP refer me for physiotherapy?

Yes. Your GP can refer you directly for physiotherapy with a Chronic Disease Management Plan if you are eligible.

What should I bring to my first appointment?

Please bring any relevant referrals, medical reports, scans or test results, as well as a list of your current medications. If your treatment is being funded through DVA, NDIS, WorkCover or another insurer, please also bring any relevant funding or claim information.

Can I claim a Medicare rebate?

Medicare rebates may be available for eligible appointments. A valid referral from your GP or specialist is required to access Medicare rebates for Rehabilitation Physician consultations. Physiotherapy rebates may also be available for eligible patients referred under a Chronic Disease Management Plan.

Can I use private health insurance for physiotherapy?

Yes, if physiotherapy is included in your level of private health cover. The amount you can claim will depend on your health fund and policy, so we recommend checking with your insurer before your appointment.

Do you accept DVA, NDIS, WorkCover or other insurance-funded referrals?

Yes, we can see patients receiving support through a range of funding and insurance schemes, including DVA/Veterans, NDIS and WorkCover. Please contact our team to discuss your individual funding or referral requirements before booking.

 

Do you provide home visits?

Yes. We provide mobile physiotherapy and rehabilitation at home for people who may have difficulty attending the clinic or who would benefit from receiving care in their own environment.

Learn more about Rehabilitation at Home.

Got a referral?

Complete our online patient referral form

Complete the form below to submit a referral directly to our team.

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Patient Details

Residential Address*

Referrer Details

Referral Details

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      Visit our clinic

      Book an appointment at our John Flynn clinic

      (07) 5566 7788

      Clinic Phone

      0486 189 445

      Mobile Physio Phone

      info@coastriversrehab.com.au
      John Flynn Private Hospital

      Suite 5A, Level 5
      42 Inland drive
      TUGUN QLD 4224

      Open Weekdays

      Monday – Friday: 8AM – 5PM

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